SHIPPING ,RETURN,AND REFUND POLICY

NOOKIE BOX TREATS SHIPS ALL PACKAGES PRIORITY VIA USPS. WE WILL NOT BE RESPONSIBLE FOR LOST,STOLEN OR WRONG ADDRESS PACKAGES. 

IF YOUR PACKAGE IS SENT BACK TO US DUE TO WRONG ADDRESS OR ANY ISSUES CAUSED MY CUSTOMER YOU WILL PAY RESHIP FEE.

PLEASE ALLOW 3-5 BUSINESS DAYS FOR PROCESSING AND SHIPPING. NO SHIPPING ON HOLIDAYS OR WEEKENDS. SHIPPING DETAILS WILL BE EMAILED AS WELL AS THE TRACKING NUMBER ONCE PACKAGES ARE SHIPPED.

PRE-ORDERS MAY TAKE UP TO 2 WEEKS OR MORE TO BE SHIPPED. IF YOU ORDER OTHER PRODUCTS WITH A PRE-ORDER ITEM YOUR COMPLETE ORDER WILL BE SHIPPED ALL-TOGETHER.

Return & Refund Policy

 

Thank you for shopping at WWW.DHARMAQUEENZ.COM

If you are not happy with your purchase, we're here to help.

 

Returns

·         All sales are FINAL

 

Refunds

·         All Sales Are Final

·         If there is an issue with your item please email customer service at [email protected] we will fix the issue by replacing or exchanging items.

 

Shipping

·         You will be responsible for paying for your own shipping costs for returning your item or reshipping for returned packages.

·         costs are nonrefundable.

·         Please allow 3-5 business days for processing and shipping.

·         Contact us ONLY if its been 2 weeks or more (excluding PreOrders)

·         If you want to split orders to be ship you will be responsible for cost of shipping.

·         For lost or damaged packages a claim through USPS will be filed.

·         All orders will be shipped Priority shipping with insurance and tracking.

·         Check your email for all shipping updates.

·         Custom Wig orders Please allow at least 2 weeks for processing and shipping.

DUE TO COVID-19 PANDEMIC, THE POSTAL SERVICE IS EXPERIENCING A DELAY IN DELIVERING CUSTOMERS PACKAGES. PLEASE BE AWARE THAT THIS MAY CAUSE PACKAGES TO BE DELAYED.

PLEASE EMAIL [email protected] FOR MORE INFORMATION.